Produce Provider Directories That
Patients Trust

Producing high-quality, reliable, and compliant provider directories should be easy. Instead, it is a constant struggle contending with outdated information, shifting compliance requirements, and tedious IT-intensive updates.  

But it can be easy. With Atlas Provider Data Management, your online and print directory operation can be simple and seamless. Provide us with the necessary data files (or let us validate and cleanse your provider data to make it even easier), and we’ll do the rest.  

Atlas helps you host your directories on your websites, download them as PDFs and accommodate physical printed directory requirements, and ensure they are fully compliant with CMS and other accessibility standards. With our streamlined process, your directories are automatically updated, published across multiple formats, and kept in sync without the IT burden.

Patients expect provider directories to be easy to navigate. When they encounter outdated information—such as incorrect locations, phone numbers, or provider availability—it leads to frustration, delays in care, and decreased trust in health plans.  

Health plans face mounting challenges in maintaining accurate provider directories. Regulatory bodies like CMS, state insurance boards, and attorneys general are enforcing ever stricter standards to ensure members have reliable access to provider information. Directories must be updated frequently, made publicly available in multiple formats, and include detailed provider attributes like location, specialty, and cultural or linguistic capabilities. Healthcare organizations must meet complex regulations for provider directories:

• Medicare Advantage: Directories must be updated within 30 days and accessible via public APIs. 
• CMS Requirements: Directories must be searchable by multiple criteria, including provider specialty and language capabilities.
• Medicaid & CHIP: Regular updates are required to reflect participating providers and availability. 
• Qualified Health Plans (QHPs): Directories must be machine-readable and publicly accessible. 

CMS audits have found that fewer than half of provider directories maintain complete accuracy. Atlas Systems simplifies provider directory management by centralizing updates, ensuring compliance, and reducing administrative burden. Our automated solution keeps directories accurate across all formats—online, PDF, and print—while meeting federal and state regulations. With decades of healthcare industry expertise and advanced technology, Atlas provides members with seamless access to reliable provider data.