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New findings confirm that the directories maintained by health plans have important connections to members’ loyalty to and satisfaction with their plans.
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From innovative technology solutions to actionable insights, explore how to elevate provider directory accuracy and streamline operations
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Learn how inaccurate provider directories can lead to unexpected bills and a loss of patient trust
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Understand the market forces that are challenging health plans and professionals alike
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How are provider directories performing – and how can we make them better in the year ahead?
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Research by Atlas Systems reveals the problems members face in using provider networks – and how health plan brands are affected
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In this engaging interview with Amy Martinez of Blue Cross Blue Shield (North Carolina), we learn how health insurers are trying to deliver better member experiences through their provider directories.
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How can health insurance leaders turn their provider directories into the member-friendly assets that they should be – generating brand love and consumer loyalty.
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Drawn from over 500,000 verifications, the findings affirm that payors and providers alike need to focus on directory accuracy.
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ATLAS EBOOK
How can health plans and providers cope with growing demands to deliver great experiences and regulatory compliance in 2024?